Golf Shoe Help Center
Getting Assistance
Find answers to common questions about our premium golf footwear and accessories. Our support resources are available 24/7 to enhance your experience.
Popular Topics
• Product Care: Cleaning and maintenance for leather/spiked shoes
• Sizing Guide: Detailed measurements and fit recommendations
• Spike Replacement: Instructions for changing cleats
• Waterproofing: How to maintain weather protection
• Break-in Period: What to expect with new golf shoes
Order Support
- Track Your Order: Use your 6-digit order number
- Shipping Times: 2-5 business days (U.S.) | 5-10 (International)
- Delivery Issues: Report undelivered packages within 14 days
Product Questions
- Materials: Premium leather vs. synthetic options
- Spike Systems: Compatibility chart
- Arch Support: Custom orthotic recommendations
- Warranty Coverage: 90-day manufacturer guarantee
Returns & Exchanges
- 30-Day Policy: Unworn shoes with original packaging
- Specialty Items: Non-returnable custom colors/embroidery
- International Returns: Customer pays return shipping
Technical Support
- Traction Issues: Spike adjustment guide
- Water Resistance: Retreatment schedule
- Ventilation: Proper drying techniques
Account Help
- Password Reset
- Order History
- Payment Methods
- Wish Lists
Need More Help?
Visit our:
- Detailed FAQ Section
- Product Video Tutorials
- Sizing Chatbot