Shipping & Delivery Policy
Domestic U.S. Orders
We offer multiple shipping options:
- Standard Shipping (3-5 business days): FREE on orders $100+
- Expedited Shipping (2 business days): $12.95 flat rate
- Overnight (1 business day): $24.95 flat rate
Processing Time: 1-2 business days after order confirmation (excluding weekends/holidays)
International Shipping
Available to 30+ countries with:
- Customs/duties calculated at checkout
- Delivery in 7-15 business days
- Shipping costs vary by destination
- Tracking provided for all orders
Order Processing
- Orders placed before 12PM PST ship same business day
- Tracking numbers emailed within 24 hours of shipment
- Signature may be required for high-value orders
Shipping Restrictions
We cannot ship to:
- PO Boxes
- APO/FPO addresses
- Freight forwarders
Holiday Schedule
Extended processing times may apply during:
- Thanksgiving week
- Christmas season (Dec 1-31)
- Major golf tournaments
Order Tracking
Monitor your package:
- Click tracking link in shipment email
- Enter order number on our website
- Contact carrier directly for delivery updates
Undeliverable Packages
Items returned due to:
- Incorrect addresses
- Failed delivery attempts
- Unpaid customs fees
Will incur a $8.95 reshipping fee
Golf Course Deliveries
For club deliveries:
- Specify “ATTN: Pro Shop” in address line 2
- Notify club staff to expect package
- Weekend deliveries not available
Need Help?
Visit our Order Support page for:
- Lost package claims
- Address corrections
- Delivery exceptions